GD GITSHAM AUTOMOTIVE PTY LTD PRIVACY POLICY

GD GITSHAM AUTOMOTIVE PTY LTD (ABN 83 686 195 791), part of Bespoke Manufacturing Group, is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy explains how we collect, use, disclose and manage personal information.

Information we collect

We may collect personal information including:

• Name, phone number, email address
• Company or business details
• Vehicle details and specifications
• Enquiry, quotation and transaction information
• Communications and interactions with us
• Website usage data including IP address, device information, browser type and behavioural data
• We may also collect information automatically through cookies, tracking technologies and analytics platforms.

How we collect information

We collect information when you:

• Submit enquiries, quotes or forms
• Contact us by phone, email or online
• Engage with our advertising or marketing campaigns
• Visit or interact with our website
• Information may also be collected from third party platforms such as advertising networks, analytics providers and CRM systems.

Purpose of collection

We collect and use personal information to:

• Provide quotes, products and services
• Manage customer relationships and communications
• Facilitate installation, delivery and support
• Improve our products, services and website performance
• Conduct marketing, remarketing and promotional activities
• Analyse customer behaviour and business performance
• By submitting your information, you acknowledge and consent to its use for these purposes unless you opt out.

Disclosure of information

We may disclose personal information to:

• Installation partners and authorised service providers
• Logistics, freight and supply chain providers
• Marketing, CRM and IT service providers
• Professional advisors including legal and financial consultants
• Where installation or third-party services are involved, your information may be shared to enable delivery of those services.

We do not sell personal information to third parties.

Overseas disclosure

Some of our service providers may be located outside Australia, including cloud storage, CRM and marketing platforms.

By providing your information, you acknowledge and consent to this overseas disclosure.

Marketing and communications

We may use your personal information to send marketing communications, including email, SMS and digital advertising.

You may opt out at any time using unsubscribe links or by contacting us.

Cookies, tracking and analytics

Our website uses cookies and third-party tracking tools, including analytics and advertising platforms, to:

• Analyse website usage
• Improve performance
• Deliver targeted advertising
• By using our website, you consent to the use of these technologies.

Data security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access.

However, no data transmission over the internet can be guaranteed as completely secure, and we do not warrant the security of information transmitted to us.

Access and correction

You may request access to or correction of your personal information by contacting us. We may refuse access where permitted by law.

Limitation of liability

To the extent permitted by law, GD GITSHAM AUTOMOTIVE PTY LTD is not liable for any loss, damage or claim arising from:

• Unauthorised access to personal information
• Third party use or disclosure of information
• Delays, errors or interruptions in data transmission
• Reliance on information provided through our website or communications
• Changes to this policy
• We may update this policy from time to time. Updated versions will be published on our website.

Contact

GD GITSHAM AUTOMOTIVE PTY LTD

ABN 83 686 195 791

Hello@gitsham.com.au